TRAFFIC
Gauteng
Customer-First Support Engineer & Tester
iOCO Tech
Job Description
A leading tech solutions provider is seeking a skilled Support Engineer and Tester based in Gauteng. This role involves providing front-line technical support for Impression Software, managing user incidents, and optimizing support processes. The successful candidate will possess a Bachelor's Degree in Computer Science or Information Systems and will be responsible for managing support tickets, conducting testing, and ensuring customer satisfaction through effective communication and training. Join our team to contribute to a customer-centric culture.
About This Role
Career insights for First-Line Supervisors of Office and Administrative Support Workers positions
Salary Benchmark
$63,450/year
Source: O*NET (USD)
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening
Coordination
Monitoring
Reading Comprehension
Social Perceptiveness
Common Technologies
Microsoft Dynamics
Oracle JD Edwards EnterpriseOne
Oracle PeopleSoft
Blackboard software
Microsoft Access
Oracle Database
Fund accounting software
Intuit QuickBooks
First-Line Supervisors of Office and Administrative Support Workers Insights
Job Outlook
This career will have large numbers of openings.