TRAFFIC
Western Cape
Customer Experience & Support Administrator
Carmién Tea Pty.
Job Description
A rooibos export and marketing company in Citrusdal seeks a Customer Support Administrator to enhance customer experience across eCommerce platforms. The role involves managing inquiries, tracking feedback, and collaborating with internal teams. Ideal candidates will have 2+ years of customer service experience and strong communication skills. This position offers a competitive salary and opportunities for professional growth while contributing to a sustainable farming enterprise.
About This Role
Career insights for Customer Service Representatives positions
Salary Benchmark
R16,903/month
R12,178 to
R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening
Service Orientation
Speaking
Reading Comprehension
Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT
Salesforce Sales Cloud
Airtable
Microsoft Access 365
Oracle Database Cloud Service
Microsoft Dynamics 365
Oracle JD Edwards EnterpriseOne
Oracle PeopleSoft Cloud Manager
Customer Service Representatives Insights
Median Salary (ZAR)
R16,903/month
Job Outlook
This career will have large numbers of openings.