TRAFFIC
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Customer Experience Specialist - Call Center Pro
ZealHR
Job Description
A client service company in Woodmead is looking for a dedicated Service Representative to join their team. The ideal candidate thrives in a fast-paced environment and exhibits strong problem-solving skills while maintaining a customer-first attitude. Responsibilities include managing customer interactions, resolving queries, and meeting productivity targets. Requirements include Matric and previous call centre experience. This full-time, on-site position offers a monthly salary up to R8 500.
About This Role
Career insights for Customer Service Representatives positions
Salary Benchmark
R16,903/month
R12,178 to
R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening
Service Orientation
Speaking
Reading Comprehension
Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT
Salesforce Sales Cloud
Airtable
Microsoft Access 365
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Oracle JD Edwards EnterpriseOne
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Customer Service Representatives Insights
Median Salary (ZAR)
R16,903/month
Job Outlook
This career will have large numbers of openings.