TRAFFIC
Western Cape
Customer Experience Advisor - Tech Support & Solutions
Capita
Job Description
A leading customer service firm in Cape Town seeks a Customer Advisor to deliver market-leading customer service, focusing on problem resolution and customer needs. Ideal candidates will have previous customer service experience and strong communication skills. The role requires working during flexible hours, including weekends. The company offers competitive salaries, medical aid, and numerous employee benefits, including development opportunities and community engagement.
About This Role
Career insights for Customer Service Representatives positions
Salary Benchmark
R16,903/month
R12,178 to
R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening
Service Orientation
Speaking
Reading Comprehension
Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT
Salesforce Sales Cloud
Airtable
Microsoft Access 365
Oracle Database Cloud Service
Microsoft Dynamics 365
Oracle JD Edwards EnterpriseOne
Oracle PeopleSoft Cloud Manager
Customer Service Representatives Insights
Median Salary (ZAR)
R16,903/month
Job Outlook
This career will have large numbers of openings.