TRAFFIC
Not Specified
Customer Experience Advisor, Alternative Channels (12m FTC)
FNB Namibia
Job Description
A leading financial services provider in South Africa is seeking a Community Advisor for Alternative Channels. This role focuses on delivering exceptional customer service by understanding customer needs and providing tailored solutions. Ideal candidates should have an NQF 4 qualification, strong communication skills, and be customer-centric. The position offers a 12-month fixed-term contract, with opportunities for personal and professional growth in an inclusive environment.
About This Role
Career insights for Customer Service Representatives positions
Salary Benchmark
R16,903/month
R12,178 to
R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening
Service Orientation
Speaking
Reading Comprehension
Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT
Salesforce Sales Cloud
Airtable
Microsoft Access 365
Oracle Database Cloud Service
Microsoft Dynamics 365
Oracle JD Edwards EnterpriseOne
Oracle PeopleSoft Cloud Manager
Customer Service Representatives Insights
Median Salary (ZAR)
R16,903/month
Job Outlook
This career will have large numbers of openings.