TRAFFIC
Not Specified
Customer Experience Advisor, Alternative Channels (12m FTC)
RMB Nigeria Limited
Job Description
A leading financial services provider in South Africa seeks a Community Advisor for their Alternative Channels. In this role, you will deliver exceptional customer experiences and tailor product solutions to meet customer needs. Ideal applicants should possess an NQF 4 qualification or higher, plus 1-2 years of client services experience. You will work in a dynamic environment that encourages personal and professional growth, adapt to a shift structure, and maintain a customer-centric approach.
About This Role
Career insights for Customer Service Representatives positions
Salary Benchmark
R16,903/month
R12,178 to
R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening
Service Orientation
Speaking
Reading Comprehension
Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT
Salesforce Sales Cloud
Airtable
Microsoft Access 365
Oracle Database Cloud Service
Microsoft Dynamics 365
Oracle JD Edwards EnterpriseOne
Oracle PeopleSoft Cloud Manager
Customer Service Representatives Insights
Median Salary (ZAR)
R16,903/month
Job Outlook
This career will have large numbers of openings.