TRAFFIC
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Customer Experience Advisor, Alternative Channels (12m FTC)
FirstRand Namibia Limited
Job Description
A leading financial services group in South Africa is seeking a Community Advisor for Alternative Channels. The role involves delivering exceptional customer experiences, analyzing customer needs, and providing tailored financial solutions. Ideal candidates will have an NQF 4 qualification and 1-2 years of relevant experience. This 12-month fixed-term contract offers growth opportunities and a dynamic work environment. Ideal for individuals who are customer-centric and enjoy solving problems.
About This Role
Career insights for Customer Service Representatives positions
Salary Benchmark
R16,903/month
R12,178 to
R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening
Service Orientation
Speaking
Reading Comprehension
Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT
Salesforce Sales Cloud
Airtable
Microsoft Access 365
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Microsoft Dynamics 365
Oracle JD Edwards EnterpriseOne
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Customer Service Representatives Insights
Median Salary (ZAR)
R16,903/month
Job Outlook
This career will have large numbers of openings.