Customer Care Specialist: Tech Support & Escalations

A leading contact center services company in Cape Town is looking for a Customer Advisor to deliver exceptional customer service and handle inquiries. The role requires strong communication and problem-solving skills, along with the ability to assist customers with technical issues. Ideal candidates will have previous customer service experience, a Grade 12 qualification, and the ability to work various shifts. The company offers a comprehensive benefits package including medical aid, provident fund, and opportunities for professional development.