TRAFFIC
Gauteng
Customer Care Specialist
Advanced Call Center Technologies
Job Description
A customer service company in Johannesburg is seeking a Call Center Representative. The role involves assisting customers with various inquiries, utilizing strong communication and problem-solving skills. Candidates should have a High School Diploma or GED, with a preference for previous call center experience. Essential duties include managing customer interactions, ensuring satisfaction, and handling multiple tasks efficiently. This position offers an opportunity for growth in a dynamic environment.
About This Role
Career insights for Customer Service Representatives positions
Salary Benchmark
R16,903/month
R12,178 to
R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening
Service Orientation
Speaking
Reading Comprehension
Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT
Salesforce Sales Cloud
Airtable
Microsoft Access 365
Oracle Database Cloud Service
Microsoft Dynamics 365
Oracle JD Edwards EnterpriseOne
Oracle PeopleSoft Cloud Manager
Customer Service Representatives Insights
Median Salary (ZAR)
R16,903/month
Job Outlook
This career will have large numbers of openings.