TRAFFIC
Western Cape
Customer Care Specialist - Electronics & Service Sales
Teleperformance
Job Description
A leading customer service provider based in Cape Town is seeking a Customer Care Representative to deliver outstanding service by resolving customer queries related to consumer electronics. Candidates should possess at least 6-12 months of customer service experience along with strong communication skills. The role involves diagnosing issues, supporting sales opportunities, and striving for first-call resolution. Join a dynamic team focused on maximizing customer satisfaction in the fast-growing electronics sector.
About This Role
Career insights for Customer Service Representatives positions
Salary Benchmark
R16,903/month
R12,178 to
R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening
Service Orientation
Speaking
Reading Comprehension
Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT
Salesforce Sales Cloud
Airtable
Microsoft Access 365
Oracle Database Cloud Service
Microsoft Dynamics 365
Oracle JD Edwards EnterpriseOne
Oracle PeopleSoft Cloud Manager
Customer Service Representatives Insights
Median Salary (ZAR)
R16,903/month
Job Outlook
This career will have large numbers of openings.