TRAFFIC
KwaZulu-Natal
Customer Care & Experience Specialist
Pedros Chicken
Job Description
A leading fast-food chain based in KwaZulu-Natal is looking for a Customer Care Administrator to enhance their customer service operations. The successful candidate will be responsible for responding to customer complaints, managing social media interactions, and maintaining accurate internal reports. The ideal candidate should possess strong customer service skills, attention to detail, and a qualification in administration is advantageous. This role is vital for improving customer experience and ensuring communication is of high quality.
About This Role
Career insights for Customer Service Representatives positions
Salary Benchmark
R16,903/month
R12,178 to
R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening
Service Orientation
Speaking
Reading Comprehension
Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT
Salesforce Sales Cloud
Airtable
Microsoft Access 365
Oracle Database Cloud Service
Microsoft Dynamics 365
Oracle JD Edwards EnterpriseOne
Oracle PeopleSoft Cloud Manager
Customer Service Representatives Insights
Median Salary (ZAR)
R16,903/month
Job Outlook
This career will have large numbers of openings.