CSR Yardperson

CARTERS Queenstown has an opportunity for a Customer Service Representative to join their busy Yard team. This physical role involves picking and packing orders, and operating a Forklift to load and unload products onto delivery trucks. You will be a key part of our day-to-day branch operations, keeping our yard running smoothly, our stock in order, and our customers well looked after.

The ideal candidate will have strong communication skills and pride themselves on exceptional service and delivery to our customers in a timely, professional, and safe manner. With your high energy and can-do attitude, you can expect to:

• Unloading and loading building materials either with a Forklift or manual handling
• Carry out customer deliveries efficiently and on time and in accordance with health and safety regulations
• Pick, assemble customer orders, and process sales documentation
• Provide exceptional customer service to all customers on and off site

You will be the perfect fit for this role if you are committed to delivering exceptional customer service and have the following skills and qualities:

• Valid FULL New Zealand Driver's Licence is essential
• Forklift F Endorsed Licence with OSH Certificate is desirable
• A background in the building industry or familiarity with timber and building products is highly desirable
• A team player with the right attitude and willingness to learn
• A real people person with a natural talent for building trust and rapport with our customers and maintaining relationships
• Basic computer skills
• Proven awareness of health and safety legislation in this industry
• Physically fit for the occasional heavy lifting and manual handling

In return, we'll make sure you're looked after in a professional, positive, inclusive and supportive working environment that you can be proud of.

We offer:

• Great hourly rate and guaranteed 40 hours a week
• 7.5% benefits package designed to support your health and financial security. This includes fully covered Southern Cross Health Insurance, participation in our Superannuation Savings Scheme, Life and Disability Insurance coverage, and contributions to Kiwisaver.
• Training, development, coaching and promotional opportunities
• Supportive, respectful, fun, collaborative, diverse team
• Buying privileges across all Carters stores

Please be advised that this position is exclusively open to candidates possessing valid working entitlements in New Zealand (citizens, permanent residents, or those holding valid work visas).