CRM System Administrator

Agrimark Operations is a growth-focused agri-retail business and subsidiary of KAL Group, which is proudly listed on the Johannesburg Stock Exchange (JSE). With over 100 locations across South Africa and a growing ecommerce presence, Agrimark Operations, with its retail branches and specialist brands offer high-quality farming supplies, and a broad range of retail products to a diverse customer base that share the same love of the land and can-do attitude. We are passionate about supporting agriculture, rural communities and lifestyle customers - and we offer our people opportunities to grow their careers in a business with a very unique business model, shaped by growth, customer value and community connection.

As CRM System Administrator, you will be responsible for administering the company's Customer Relationship Management (CRM) system to ensure optimal performance, data integrity, and seamless user experience. This role bridges the gap between business needs and system functionality, enabling users to efficiently use the system.

• Maintain, update, and optimize the CRM system to ensure it meets business requirements.
• Monitor data quality and integrity, implementing regular audits and corrections.
• Provide training and support to users on CRM functionality and best practices.
• Reporting and analytics to support decision-making across departments.
• Collaborate with IT and business teams to implement new features, integrations, and system enhancements.
• Troubleshoot and resolve first tier CRM-related issues promptly.
• Ensure user compliance with data protection regulations and company policies.

• BEng degree or equivalent degree.
• Relevant experience in administrating CRM systems (e.g., Salesforce, Microsoft Dynamics, HubSpot) would be an advantage.
• Strong data analysis, reporting, and problem-solving skills.
• Attention to detail and knowledge of workflows and system integration will be an advantage.

If this opportunity excites you, please follow our application process by clicking the apply button below.

Candidates who are not contacted within 14 working days of the closing date can accept that their application was unsuccessful. Agrimark Operations Ltd.

Applies the principles of equal employment in line with our company's Employment Equity objectives. Please note that in order to consider your application or interest, KAL Group Ltd will have to process your personal information and that such processing will be subject to the KAL Group HR Processing Notice which can be accessed by viewing it on the KAL Group Ltd website under the following hyperlink: