TRAFFIC
Gauteng
CRM Executive: Drive Customer Growth & Loyalty
Aramex
Job Description
A global logistics company in Pretoria is seeking a CRM Executive responsible for managing customer relationships and enhancing satisfaction through effective use of the CRM system. The ideal candidate will have at least 3 years of Call Center experience, a Matric qualification, and a strong customer-centric approach. The role includes responsibilities such as addressing customer queries, generating quotations, and maintaining high satisfaction ratings. A valid driver's license and reliable transport are essential for this position.
About This Role
Career insights for Customer Service Representatives positions
Salary Benchmark
R16,903/month
R12,178 to
R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening
Service Orientation
Speaking
Reading Comprehension
Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT
Salesforce Sales Cloud
Airtable
Microsoft Access 365
Oracle Database Cloud Service
Microsoft Dynamics 365
Oracle JD Edwards EnterpriseOne
Oracle PeopleSoft Cloud Manager
Customer Service Representatives Insights
Median Salary (ZAR)
R16,903/month
Job Outlook
This career will have large numbers of openings.