Credit Controller/Collections Associate

To administer an assigned portion of the Sales Ledgers to generate maximum cash flow, minimize bad debts and provide a high standard of Customer service.

• Maintain Customer accounts within the designated credit limit and aged debt profile
• Ensure all sums are paid on outstanding accounts to terms
• Record all contact with customers in an agreed format
• Record and action all queries and disputed invoices
• Prepare accounts for review by Management when required
• Report any required adjustments to a customer's account as necessary
• Ensure documentation/filing kept up to date and accurate
• Escalate any accounts where problems exist at an early stage and prepare accounts for litigation
• Arranged meetings with customers when necessary to ensure the smooth running of the account
• Ensure maximum efficiency of the Sales Ledger by liaising with other departments within CDW
• Carry out other tasks as detailed by the Credit Manager or Company Management.

• Experience of Credit Control processes
• Working in a team environment, in a fast-moving industry
• Appreciation of the role of Credit in Industry
• Communication with key stakeholders
• Competent IT skills, including Excel
• Good Communication Skills - Written and Verbal
• Good Organizational Skills and Time Management
• Good Interpersonal Skills
• Ability to work under pressure
• Professional Attitude

CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.