Credit Control, Billing & Claims Administrator

Credit Control, Billing & Claims Administrator

2026-01-27 - 2026-02-26

Contractor

DBN003397

Accounting / Auditing / Payroll

South Africa - KwaZulu Natal , eThekwini Central (Durban / Pinetown / Umlazi)

We are currently looking for a Credit Control, Billing & Claims Administrator who will be responsible for managing the full billing cycle, ensuring accurate invoicing, effective debt collection, and the processing of claims.

• Relevant qualification in Finance, Accounting, or Credit Management (advantageous)
• 2-4 years' experience in credit control, billing, or claims administration
• Experience using accounting systems (e.g. Sage, Pastel, Xero, SAP - advantageous)
• Strong understanding of VAT and basic accounting principles
• Working knowledge of ICD-10 coding, medical aid authorization, and scheme rules.
• Ensure billing and claims processes comply with HPCSA, BHF, and PCNS and medical scheme requirements.
• Proven experience dealing with medical aids and healthcare claims

• Credit Control: Manage and monitor debtor accounts to ensure timely collections
• Credit Control: Follow up on outstanding invoices via email, phone, and statements
• Credit Control: Reconcile debtor accounts and resolve payment discrepancies
• Credit Control: Prepare and distribute monthly age analysis reports
• Credit Control: Escalate overdue accounts in line with the company's credit policy.
• Credit Control: Prepare and issue accurate invoices in accordance with contracts and service agreements
• Credit Control: Ensure correct pricing, VAT treatment, and supporting documentation
• Credit Control: Capture billing data accurately on the accounting system
• Credit Control: Resolve client billing queries promptly and professionally
• Claims Administration: Process and submit claims accurately and within required timelines
• Claims Administration: Follow up on outstanding claims and provide status updates
• Claims Administration: Liaise with internal departments and external parties regarding claims
• Claims Administration: Maintain proper records and documentation for audit and compliance purposes
• General Administration: Maintain accurate financial records and filing systems
• General Administration: Assist with month-end processes and reporting
• General Administration: Support the finance team with ad hoc administrative tasks
• General Administration: Ensure compliance with company policies and relevant legislation
• General Administration: Ensure compliance with healthcare regulations, POPIA, and medical aid requirements
• General Administration: Maintain accurate filing and secure handling of confidential patient information
• General Administration: Provide general finance and administrative support to the Medulition team
• General Administration: Assist with month-end reporting and reconciliations.