Credit Control and Expenses Assistant

We are seeking a CreditControl & Expenses Assistant to join the Finance team within our Cape Town Central Operations division.

S-RM is a risk consulting firm that works with leading businesses, governments and private clients worldwide. We help our clients manage a range of operational, regulatory and reputational risks, from money laundering and bribery to security, political instability and cyber crime. We are distinguished by the quality of our people and an unrivalled focus on innovation and service.

Credit Control - Working with the Credit control manager to monitor the sales ledger to ensure timely collection of outstanding debts

• Chase overdue invoices via email and telephone in a professional and courteous manner
• Allocate client payments accurately and resolve payment discrepancies
• Reconcile client accounts and investigate queries
• Maintain accurate records of client communications
• Support credit risk assessments and escalation of overdue accounts where necessary
• Partnering with Business Unit coordinators and assisting in their invoice processes

• Resolve queries with employees regarding expense submissions making sure expense claims are in line with company policy
• Check receipts, VAT treatment, and approvals for accuracy and compliance
• Post expenses into the accounting system and assist with expense reporting
• Support improvements to expense processes and controls
• Maintain accurate records of employee communication

• Cover for finance assistant
• Assist with month end close activities, including reconciliations
• Support audits by providing documentation and explanations when required
• Provide ad hoc support to the wider Finance team as needed

The qualifications and experience required to perform this role successfully are:

• Proven experience in a similar role
• Strong numerical skills and attention to detail
• Confident communication skills, particularly when chasing payments
• Good working knowledge of Excel and Salesforce
• Ability to manage multiple tasks and meet deadlines
• Proficiency in English and in MS Office.
• Customer service orientation and negotiation skills.
• High degree of accuracy and attention to detail

The role will be based in our Cape Town office. All candidates must have permission to work in South Africa by the start of their employment.

• 23 days holiday per year in addition to bank holidays (+1 day for every day of service up to a maximum of 28 days);
• Matching pension contribution up to 7% (up to a maximum of 14% combined), and financial education;
• Hybrid working and flexible working hours

• Fertility treatment leave - 5 days of leave per cycle of treatment per year;
• Maternity leave - 26 weeks of full pay followed by 13 weeks of half pay;
• Paternity leave - 6 weeks of full pay.

• Medical Aid and Gap Cover Policy (taxable benefit) for you and your family;
• Free access to the world-famous mindfulness app Headspace;
• EAP programme for you and your immediate family.