Continuous Improvement Manager

Continuous Improvement Manager page is loaded Continuous Improvement Managerremote type: Praca z domutime type: Zatrudnienie w pełnym wymiarze godzinposted on: Opublikowano dzisiajjob requisition id: We are now recruiting for a Continuous Improvement Manager to join the Capita HAAS contract. The Health Assessment Advisory Service (HAAS) is an exciting and transformative environment. Over the next five years, this contract will encompass multiple change projects and programmes, making it a vibrant and challenging place to work. We're looking for an experienced continuous improvement manager who will work with Operational Teams to drive and support initiatives that enhance Processes, Systems or Customer Service. This is a home based role. Job title: Continuous Improvement Manager Job Description: What you'll be doing: Identify inefficiencies in current processes Analyse Performance data, identify trends and pinpointing areas where strategic changes can lead to Significant Improvement Map current processes, identify bottlenecks and implement solutions to streamline workflows and enhance efficiency Scope, develop, plan and implement Pilot and improvement initiatives Build strong relationships with stakeholders and the Change team to become a trusted and integrated member of their teams. Develop robust measurement and evaluation mechanisms for comms and stakeholder engagement across the CI work to show the value of communications and the impact they have had. Work alongside Business Change Managers, supporting the programme Working Groups from a communication perspective, consulting with Working Groups as appropriate on plans and utilising them as a route to cascade communications to those affected by change. What we're looking for: Essential Experience in Lean Six Sigma Full understanding of how AI / Automation can help support Continuous Improvement Experienced in working across business transformation & change communications environmentsDesirable Able to manage pilots from planning through to effective delivery Used to working in a busy and fast-paced organisation Ability to manage key stakeholders at all levels Excellent relationship builder with focus, energy and passion Excellent multi-tasking skills, able to set own priorities and work under pressure to deliver to deadlines Experience of working across multi-channels About HAAS: The Health Assessment Advisory Service (HAAS) arranges and carries out assessments for the Department for Work and Pensions (DWP) and the Department for Communities (DfC).The purpose of the assessment is to understand how an illness or disability affects a person's daily life. After the assessment, the DWP/DfC makes the decision as to whether the individual will receive any benefits. The Health Assessment Advisory Service is delivered on behalf of the DWP & DfC by Capita. A competitive salary 25 days' holiday (rising to 27) with the opportunity to buy extra leave The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice Auto-enrolment to our company pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks and plenty more Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform You'll get the chance to follow your chosen career path anywhere in Capita. You'll be joining a network of experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we'll provide the support you need to do just that. Our purpose is to create a better outcome for you. What we hope you'll do next: Choose 'Apply now' to fill out our short application, so that we can find out more about you. Equal Opportunities At Capita, we're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer, we want to hear from you if you'd like to discuss any adjustments you might need during your recruitment process. Please email or call and we'll get back to you to discuss. For more information about equal opportunities and the types of adjustments we can offer, please visit the Capita Careers website.If you have a question that does not relate to adjustments during your recruitment process, please email our Talent Acquisition team - Location: ,Zjednoczone Królestwo Time Type: Zatrudnienie w pełnym wymiarze godzin Contract Type: Stały Capita is a consulting, transformation and digital services business. We deliver innovative solutions and simplify the connections between businesses and customers, governments and citizens. We're driven by our purpose: to create better outcomes - for our employees, clients and customers, suppliers and partners, investors, and society. We're committed to being a responsible business - in how we operate, serve society, respect our people and the environment, and deliver attractive returns to our investors. Every day we help millions of people, by delivering innovative solutions to transform and simplify the connections between businesses and customers, governments and citizens. We partner with clients and provide them with the insight and cutting-edge technologies that give time back, allowing them to focus on what they do best and making people's lives easier and simpler. We operate in the UK, Europe, India and South Africa and currently have 55,000 talented people working in our three divisions: Capita Experience, Capita Public Service and Capita Portfolio.