TRAFFIC
Gauteng
Contact Center Tech Engineer - API, VoIP & Multichannel
Reflex Solutions
Job Description
Reflex Solutions is looking for a Call Centre technology support engineer based in Johannesburg, South Africa. You will design and maintain software applications for their ConnexAI contact center suite and other platforms.
This role requires collaboration with cross-functional teams to ensure high-quality service and system performance. Ideal candidates will have hands-on experience with ConnexAI, a strong knowledge of REST APIs, and great problem-solving skills.
Join a dynamic environment focused on customer satisfaction and operational excellence.
About This Role
Career insights for Computer Systems Engineers/Architects positions
Salary Benchmark
$104,920/year
Source: O*NET (USD)
Job Outlook
This career will grow rapidly in the next few years.
Key Skills for This Role
Active Listening
Critical Thinking
Reading Comprehension
Speaking
Systems Analysis
Common Technologies
Django
Angular
React
Confluence
Microsoft Project
Microsoft Teams
Apache Kafka
Apache Maven
Computer Systems Engineers/Architects Insights
Job Outlook
This career will grow rapidly in the next few years.
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