TRAFFIC Gauteng

Contact Center Tech Engineer - API, VoIP & Multichannel

Reflex Solutions

Job Description

Reflex Solutions is looking for a Call Centre technology support engineer based in Johannesburg, South Africa. You will design and maintain software applications for their ConnexAI contact center suite and other platforms.

This role requires collaboration with cross-functional teams to ensure high-quality service and system performance. Ideal candidates will have hands-on experience with ConnexAI, a strong knowledge of REST APIs, and great problem-solving skills.

Join a dynamic environment focused on customer satisfaction and operational excellence.

About This Role

Career insights for Computer Systems Engineers/Architects positions

Salary Benchmark
$104,920/year
Source: O*NET (USD)
Job Outlook
This career will grow rapidly in the next few years.
Key Skills for This Role
Active Listening Critical Thinking Reading Comprehension Speaking Systems Analysis
Common Technologies
Django Angular React Confluence Microsoft Project Microsoft Teams Apache Kafka Apache Maven