TRAFFIC
Gauteng
Contact Center Team Leader - Elevate Client Experience
Discovery Limited
Job Description
A leading financial services provider in Gauteng is seeking a relationship manager to effectively manage and grow client relations and ensure high-quality service delivery. Candidates must have at least Matric and 3-5 years of experience in the Financial Services Industry, along with strong communication skills and leadership experience. The role emphasizes stakeholder management and promoting continuous employee development. The organization supports employment equity and welcomes diverse applicants.
About This Role
Career insights for First-Line Supervisors of Non-Retail Sales Workers positions
Salary Benchmark
$84,570/year
Source: O*NET (USD)
Key Skills for This Role
Active Listening
Management of Personnel Resources
Monitoring
Speaking
Coordination
Common Technologies
Oracle Marketing Cloud
Salesforce Platform
Salesforce Sales Cloud
YouTube
Cisco Webex
8x8 Work
Zoom
Microsoft Dynamics 365