CONSULTING MANAGER EMPLOYEE BENEFITS (GAUTENG)

86 1 ASI Place, 48 Grosvenor Road, Bryanston

ASI Financial Services (ASI), a group of authorised financial services providers, is seeking a Consulting Manager - Health Care to join our Employee Benefits leadership team. This role is responsible for overseeing regional consulting operations, managing advisor performance, maintaining key client relationships, and driving service excellence across the health care consulting portfolio.

Compile and submit monthly operations reports to senior management

Review advisor reports, meeting notes, presentations, and project deliverables

Manage regional capacity, staff leave, travel arrangements, and travel claims approvals

Attend strategic client and provider meetings and influence outcomes

Compile strategic reports, presentations, project plans, and client communications

Provide technical consulting support and resolve escalated service complaints and disputes

Manage and supervise Regional Advisors, including workflow planning, compliance oversight, and portfolio of evidence updates

Conduct weekly, monthly, and quarterly performance reviews

Identify training and development needs and manage performance improvement processes

Develop and maintain strong relationships with key stakeholders within the region

Conduct monthly CRM calls with Category 1 and 2 clients

Facilitate quarterly meetings with senior management teams within advisor portfolios

Monitor client satisfaction levels and ensure timely resolution of concerns

Respond to poor service ratings within 48 hours

Oversee special projects as assigned

Design and present project plans, delegate tasks, and provide progress updates to stakeholders

Identify cross-selling opportunities within regional client portfolios

Create platforms for sales engagement and ensure revenue targets are achieved

Maintain clear, professional, and effective communication with clients

Adhere to high standards of professionalism, including punctuality, dress code, and quality of work

Collaborate effectively with internal teams and provide operational support where required

Relevant tertiary qualification

FAIS Fit & Proper compliant (NQF Level 5, Regulatory Exams, Class of Business - Healthcare)

Financial Planning Higher Certificate (NQF 6) preferred

Minimum 5 years' experience in Employee Benefits / Health Care Consulting

Minimum 3 years' experience in people management

Valid driver's licence and own reliable vehicle

• Location: Johannesburg

Excellent written and verbal communication skills (English)

Strong client service orientation

Proven problem-solving ability

High attention to detail

Ability to work under pressure and meet deadlines

Interested candidates who meet the above requirements are invited to submit their updated CV to: