Consultant, Cash (Level 1)

Business Segment: Personal & Private Banking

Company: Standard Bank of South Africa

To attend to any cash related matter (e.g., walk-in customers, ATM's) whilst forming an accurate assessment and understanding of that demand in order to act on it in a manner that consistently delivers in line with client experience and laid down requirements.

Minimum Qualifications

• Secondary/High school/A levels/Matric
• National Certificate in Banking (NQF5 FAIS Aligned Qualification)

• Branch Operations
• 3-4 yearsPrevious branch banking experience, understanding the bank's laid-down policies and procedures related to telling / frontline support; foreign exchange; bulk cash and ATMs.
• Familiar with the legal aspects regarding cheques and cash handling.
• Knowledge of the functions of other departments within the branch.

• Adopting Practical Approaches
• Articulating Information
• Examining Information
• Exploring Possibilities
• Following Procedures
• Application & Submission Verification (Business Banking)
• Banking Process & Procedures
• Customer Acceptance & Review (Consumer Banking)