Collections Advisor: Empathetic Negotiator for Delinquents

A financial institution in Johannesburg is seeking a Collections Advisor to help customers resolve overdue accounts while safeguarding the business from financial risks. The ideal candidate will possess strong communication and negotiation skills, with a minimum of 2-4 years of experience in collections. Responsibilities include making outbound calls, educating customers, and updating records. This full-time role requires resilience under pressure and compliance with regulatory standards. Join us to make a difference in debt recovery.