TRAFFIC
Western Cape
Client Success & Adoption Specialist
Uniting Holding
Job Description
Uniting Holding is seeking a Client Success Agent in Cape Town to optimize customer interactions post-sale. This role involves onboarding clients, addressing queries, and ensuring client satisfaction while driving product adoption. Ideal candidates require a Matric certificate with excellent communication skills, a customer-focused mindset, and experience with CRM systems. The position offers competitive salary, performance bonuses, and a clear career path.
About This Role
Career insights for Child, Family, and School Social Workers positions
Salary Benchmark
$53,940/year
Source: O*NET (USD)
Key Skills for This Role
Active Listening
Speaking
Critical Thinking
Social Perceptiveness
Judgment and Decision Making
Common Technologies
Microsoft Access
Student information systems SIS software
EasyCBM
Microsoft Excel
Patient electronic medical record EMR software