TRAFFIC
Western Cape
Client Services Manager - Service Excellence
Sanlam Limited
Job Description
Sanlam Limited is looking for a Communication Centre Support Manager based in Cape Town. This role involves leading a team of consultants to deliver exceptional client service to intermediaries and investors. Key responsibilities include ensuring operational excellence, managing workflows, and fostering a culture of accountability. The ideal candidate should have 3-5 years of management experience, a relevant financial qualification, and must thrive on collaboration and open communication. Experience with Glacier products is advantageous.
About This Role
Career insights for Social and Community Service Managers positions
Salary Benchmark
R51,590/month
R32,429 to
R77,387/month
Source: WageIndicator ZAR data
Job Outlook
This career will grow rapidly in the next few years.
Key Skills for This Role
Service Orientation
Social Perceptiveness
Active Learning
Active Listening
Complex Problem Solving
Common Technologies
Corel WordPerfect Office X9
HCL Notes (formerly IBM Notes)
Microsoft Excel 365
Microsoft PowerPoint 365
CRM Systems (Various)
Claris FileMaker
Microsoft Access 365
HCPCS (Still in use, updated annually)
Social and Community Service Managers Insights
Median Salary (ZAR)
R51,590/month
Job Outlook
This career will grow rapidly in the next few years.