TRAFFIC
Gauteng
Client Services Leader: Drive Growth & Delivery Excellence
RMB
Job Description
A financial services company is seeking a Service Delivery Manager in Johannesburg. This role includes leading a client service team, implementing service strategies, and managing costs. You will ensure exceptional service levels, grow the client portfolio, and resolve queries efficiently. Candidates should demonstrate strong leadership skills and an understanding of customer relationship management. This position is full-time and supports individual growth and advancement for people with disabilities.
About This Role
Career insights for First-Line Supervisors of Non-Retail Sales Workers positions
Salary Benchmark
$84,570/year
Source: O*NET (USD)
Key Skills for This Role
Active Listening
Management of Personnel Resources
Monitoring
Speaking
Coordination
Common Technologies
Oracle Marketing Cloud
Salesforce Platform
Salesforce Sales Cloud
YouTube
Cisco Webex
8x8 Work
Zoom
Microsoft Dynamics 365