TRAFFIC
Gauteng
Client Services Delivery Lead - Growth & Strategy
FirstRand Namibia Limited
Job Description
A leading financial services provider based in Johannesburg is seeking a Service Delivery Manager. The successful candidate will lead a client service team to implement strategy, drive profitability, and manage costs while delivering exceptional service. Key responsibilities include enhancing client relationships and resolving queries effectively. The ideal candidate should have strong leadership skills and a background in client relationship management. This full-time position offers an opportunity to significantly impact the team's performance and company growth.
About This Role
Career insights for Social and Community Service Managers positions
Salary Benchmark
R51,590/month
R32,429 to
R77,387/month
Source: WageIndicator ZAR data
Job Outlook
This career will grow rapidly in the next few years.
Key Skills for This Role
Service Orientation
Social Perceptiveness
Active Learning
Active Listening
Complex Problem Solving
Common Technologies
Corel WordPerfect Office X9
HCL Notes (formerly IBM Notes)
Microsoft Excel 365
Microsoft PowerPoint 365
CRM Systems (Various)
Claris FileMaker
Microsoft Access 365
HCPCS (Still in use, updated annually)
Social and Community Service Managers Insights
Median Salary (ZAR)
R51,590/month
Job Outlook
This career will grow rapidly in the next few years.