TRAFFIC
Gauteng
Client Experience Lead II - Drive Loyalty & Innovation
FNB Namibia
Job Description
A leading financial institution in Johannesburg is looking for a Client Experience Manager II. The role focuses on understanding customer needs to enhance loyalty and satisfaction through innovative strategies. Ideal candidates will possess a relevant degree and extensive experience in customer relations. The position provides opportunities for professional growth and teamwork in a dynamic environment. With responsibilities across various teams, the candidate will shape the customer journey positively.
About This Role
Career insights for First-Line Supervisors of Non-Retail Sales Workers positions
Salary Benchmark
$84,570/year
Source: O*NET (USD)
Key Skills for This Role
Active Listening
Management of Personnel Resources
Monitoring
Speaking
Coordination
Common Technologies
Oracle Marketing Cloud
Salesforce Platform
Salesforce Sales Cloud
YouTube
Cisco Webex
8x8 Work
Zoom
Microsoft Dynamics 365