TRAFFIC
Western Cape
Chief Retail Operations & Customer Experience
TFG Limited
Job Description
A leading retail company based in South Africa is seeking a Head of Operations and Customer Experience for the Ladies Stack. This strategic executive role involves overseeing key functions across various brands and driving exceptional customer experiences. Applicants should have 8-10 years of senior leadership experience in retail, strong accountability for financial outcomes, and a proven track record in operational strategy. The position requires working on-site in the Western Cape and offers the opportunity to lead substantial teams in a dynamic environment.
About This Role
Career insights for First-Line Supervisors of Non-Retail Sales Workers positions
Salary Benchmark
$84,570/year
Source: O*NET (USD)
Key Skills for This Role
Active Listening
Management of Personnel Resources
Monitoring
Speaking
Coordination
Common Technologies
Oracle Marketing Cloud
Salesforce Platform
Salesforce Sales Cloud
YouTube
Cisco Webex
8x8 Work
Zoom
Microsoft Dynamics 365