TRAFFIC
Western Cape
Chat & Email Support Agent - Flexible Hours
Teleperformance
Job Description
A regulated financial company in Cape Town seeks candidates with a Matric or equivalent qualification. Responsibilities include handling voice, chat, and email tasks, requiring flexibility around operational needs. Candidates must have acceptable credit scores and clean criminal records as employment is contingent upon successful checks. This role offers the opportunity to work in a dynamic environment, engaging with multiple service channels, and requires commitment to compliance with internal policies.
About This Role
Career insights for Customer Service Representatives positions
Salary Benchmark
R16,903/month
R12,178 to
R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening
Service Orientation
Speaking
Reading Comprehension
Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT
Salesforce Sales Cloud
Airtable
Microsoft Access 365
Oracle Database Cloud Service
Microsoft Dynamics 365
Oracle JD Edwards EnterpriseOne
Oracle PeopleSoft Cloud Manager
Customer Service Representatives Insights
Median Salary (ZAR)
R16,903/month
Job Outlook
This career will have large numbers of openings.