TRAFFIC
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Channel Banking Advisor - Customer Solutions (12m FTC)
RMB
Job Description
A leading South African financial institution is looking for a Community Advisor to provide excellent customer service. You will engage with clients, offering tailored banking solutions and ensuring compliance with regulations. The ideal candidate should have strong customer service skills, an NQF 4 qualification or higher, and 1-2 years of relevant experience. This position is a 12-month fixed-term contract based in an Alternative Channel location, requiring a commitment to a shift schedule.
About This Role
Career insights for Customer Service Representatives positions
Salary Benchmark
R16,903/month
R12,178 to
R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening
Service Orientation
Speaking
Reading Comprehension
Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT
Salesforce Sales Cloud
Airtable
Microsoft Access 365
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Microsoft Dynamics 365
Oracle JD Edwards EnterpriseOne
Oracle PeopleSoft Cloud Manager
Customer Service Representatives Insights
Median Salary (ZAR)
R16,903/month
Job Outlook
This career will have large numbers of openings.