TRAFFIC
KwaZulu-Natal
Case Manager
ReWorks Solutions
Job Description
Overview 
Job Opening: Case Manager
Location: South Africa (Remote - US Hours)
Type: Full-Time, Work From Home
Hours: Monday to Friday, 9 AM - 5 PM
Pay: Monthly Salary
Responsibilities- Assess and evaluate patients' physical, emotional, and social needs to create comprehensive care plans
- Coordinate with healthcare providers, patients, and families to ensure seamless communication and care delivery
- Monitor patient progress and modify care plans as needed to achieve health goals
- Educate patients and families on treatment options, resources, and support systems available
- Document all patient interactions, case notes, and updates accurately and timely
- Advocate for patients' access to necessary services and support systems
- Maintain compliance with healthcare policies, procedures, and regulations
- Participate in case review meetings and contribute to quality improvement initiatives
- Essential Qualifications:
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Ability to work collaboratively in a team-oriented environment
- Desired Experience:
- Minimum of 2 years of experience in case management or a related healthcare setting
- Experience working with diverse patient populations and understanding of various cultural sensitivities
- Familiarity with healthcare regulations, insurance policies, and community resources
- Comfortable working U.S. hours
- Remote work from home
About This Role
Career insights for Child, Family, and School Social Workers positions
Salary Benchmark
$53,940/year
Source: O*NET (USD)
Key Skills for This Role
Active Listening
Speaking
Critical Thinking
Social Perceptiveness
Judgment and Decision Making
Common Technologies
Microsoft Access
Student information systems SIS software
EasyCBM
Microsoft Excel
Patient electronic medical record EMR software