TRAFFIC Western Cape

Cape Town Senior Customer Advocate - Healthcare Support

TeleTech Holdings, Inc.

Job Description

A leading global customer experience company in Cape Town is seeking a Senior Customer Service Representative. This role involves addressing customer queries with empathy and providing solutions for healthcare-related issues. Candidates should have a high school diploma and a strong desire to help others. The position offers transport support, career development opportunities, and a benefits package including PTO and wellness incentives. Join a company recognized for its inclusive culture and dedication to making a difference in customers' lives.

About This Role

Career insights for First-Line Supervisors of Office and Administrative Support Workers positions

Salary Benchmark
$63,450/year
Source: O*NET (USD)
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening Coordination Monitoring Reading Comprehension Social Perceptiveness
Common Technologies
Microsoft Dynamics Oracle JD Edwards EnterpriseOne Oracle PeopleSoft Blackboard software Microsoft Access Oracle Database Fund accounting software Intuit QuickBooks

Job Overview

Date Posted
21 Apr 2026
Location
Western Cape, South Africa

First-Line Supervisors of Office and Administrative Support Workers Insights

Job Outlook
This career will have large numbers of openings.

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This page incorporates data from O_NET OnLine, courtesy of the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), under the CC BY 4.0 license. O_NET is a registered trademark of USDOL/ETA. Assessify has adapted and modified the original content. Please note that USDOL/ETA has neither reviewed nor endorsed these changes.