TRAFFIC
Western Cape
Cape Town Customer Experience Advisor (On-site)
Convergys
Job Description
A global customer service provider in Cape Town is seeking a Customer Service Advisor. This role requires at least 8 months of experience in an international BPO environment and proficiency in English. The position offers a competitive salary of R8000 plus allowances, along with various employee benefits, including subsidized transport and medical aid. You will achieve performance targets, ensure customer satisfaction, and work in a supportive team culture.
About This Role
Career insights for Customer Service Representatives positions
Salary Benchmark
R16,903/month
R12,178 to
R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening
Service Orientation
Speaking
Reading Comprehension
Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT
Salesforce Sales Cloud
Airtable
Microsoft Access 365
Oracle Database Cloud Service
Microsoft Dynamics 365
Oracle JD Edwards EnterpriseOne
Oracle PeopleSoft Cloud Manager
Customer Service Representatives Insights
Median Salary (ZAR)
R16,903/month
Job Outlook
This career will have large numbers of openings.