Campaign Performance Lead

A leading BPO provider in Umhlanga Rocks is seeking a Campaign Manager to oversee the end-to-end performance and delivery of client campaigns. You will be responsible for managing operational targets, team performance, and client expectations while driving continuous improvement initiatives. The ideal candidate should have over 4 years of experience in a contact centre environment, with a proven track record in campaign management, leadership skills, and effective client engagement. This position ensures a high-performing team and exceptional customer experience.