TRAFFIC
KwaZulu-Natal
Camp Manager - Hluhluwe
KL Recruitment
Job Description
- Prepare welcome and departure notes for guests
- Check guests in during the day and manage dietaries, children, or any other special requests
- Implement and follow the BOPs
- Host guests during the day - meet them when they return from drives and assist with any requests
- Ensure all products that come into contact with guests are consistently of the correct standard
- Check set-ups for breakfast, lunch and dinner
- Ensure the main area is always tidy and styled according to the BOPs
- Host guests at mealtimes and ensure the smooth running of service between the kitchen and waiters
- Work closely with waiters and HODs to maintain a high service standard
- Assist other departments as required
- Host children's activities at the lodge
- Provide superior service and quality to guests
- Enjoy working with children and be creative when planning fun children's activities
- Strong communication skills with guests and fellow staff members
- Work standards must exceed the lodge's service expectations
- Good organisational ability
- Lateral thinking ability
- Initiative
- Ability to adhere to World Class Hospitality and Service Standards
- Professional, courteous and hospitable to guests
- Ability to cope under pressure to meet guests' needs
- Ability to lead people and correct issues when required
- Honest, proactive, driven individual with integrity and career ambitions
- Hospitality industry knowledge
- Environmental awareness
- Knowledge of surrounding communities
- Knowledge of South Africa
- Company knowledge (&Beyond as well as Wild Impact)
- Valid unendorsed South African driver's license essential
- Experience in the service industry, particularly working with guests and staff
- Previous Camp Manager / Safari Host experience is an advantage
- Previous experience working with children is an advantage
About This Role
Career insights for First-Line Supervisors of Retail Sales Workers positions
Salary Benchmark
R42,824/month
R29,904 to
R59,610/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening
Service Orientation
Speaking
Coordination
Critical Thinking
Common Technologies
Claris FileMaker
Microsoft Access 365
Oracle Database 23c
Final Cut Pro
YouTube
Discontinued
QuickBooks POS
UKG Dimensions
First-Line Supervisors of Retail Sales Workers Insights
Median Salary (ZAR)
R42,824/month
Job Outlook
This career will have large numbers of openings.