TRAFFIC
Gauteng
Call Center Operations Lead
Planet Fitness (Pty) Ltd.
Job Description
A leading fitness organization in Sandton is seeking a Call Centre Supervisor to oversee daily operations and ensure high standards of customer service. You will manage a team of agents, monitor performance, and drive improvements. Ideal candidates should have relevant qualifications and experience in a call centre environment, with at least 1-2 years in a supervisory role. The position requires strong leadership and excellent customer service skills.
About This Role
Career insights for Transportation, Storage, and Distribution Managers positions
Salary Benchmark
R30,860/month
R20,436 to
R44,541/month
Source: WageIndicator ZAR data
Job Outlook
This career will grow rapidly in the next few years.
Key Skills for This Role
Active Listening
Reading Comprehension
Coordination
Monitoring
Active Learning
Common Technologies
Microsoft Dynamics 365
Oracle JD Edwards EnterpriseOne
SAP S/4HANA
Microsoft PowerPoint 365
Extensiv 3PL Warehouse Manager
Tecsys Supply Chain Platform
USPS.com
Eaton Fleet Advisor
Related Career Paths
Transportation, Storage, and Distribution Managers Insights
Median Salary (ZAR)
R30,860/month
Job Outlook
This career will grow rapidly in the next few years.