Call Center Agent for Deutsche Bank (m/f/d) - German-speaking

German-speaking customer service agents / Call Center agents (m/f/d) at Cape Town (full time and part time).

• Answering customer inquiries by phone and in writing
• Assisting customers with online banking (app and website)
• Processing transfers, applications, change requests, or bookings
• Entering customer information into the database

• Flexible full time and part time working models
• Salary 28,000 ZAR gross
• Personalized shift planning with preferred working hours
• Modern office in Cape Town; 50% home office available after induction
• Paid onboarding from the very beginning
• Punctual salary payments and transparent communication
• Support for parents and work-life balance
• Diversity & respect: inclusive community and barrier free environment
• Commitment to sustainability and social responsibility
• Free further training, diverse events & team evenings, shuttle service, modern working environment, free healthy snacks and drinks

• Very good German language skills at C1 level
• Strong communication skills by phone and in writing
• Pronounced willingness to help
• Ideally, professional experience in customer service, sales or the financial sector
• Confident handling of PC & internet
• Flexibility to work partly in the evenings or on weekends

TAS Operations South Africa
Queens Park
Byrnes Ave, Wynberg
Cape Town 7824
South Africa