Business Project Coordinator: Channel

Where will the successful candidate fit in?

This position is for a Projects Coordinator in the RSAWEB Business team. Working closely with the Project and Delivery Manager.

Core Description of the role:

The role is channel focused and responsible for supporting and coordinating various business-level projects that are crucial to the success of the organization's channel operations.

The role involves working closely with cross functional teams, project managers, vendors, and stakeholders to ensure the smooth execution of projects, adherence to timelines, and achievement of project objectives. The RSAWEB Business Projects Coordinator plays a vital role in driving efficiency and effectiveness within the channel department while contributing to the overall success of the organization's IT initiatives.

Project Coordination: Collaborate with project managers and stakeholders to create detailed project plans, schedules, and budgets. Ensure projects are well defined and objectives are clearly stated.

Resource Management: Assist in resource allocation, ensuring the right skill sets are available for project tasks. Coordinate with various teams to manage resource availability and utilisation.

Communication: Facilitate effective communication between cross functional teams, stakeholders, and project managers. Regularly update project status, milestones, and potential risks to all relevant parties. Identify project risks and help develop risk mitigation plans. Monitor potential issues and support the resolution of challenges that may arise during the project lifecycle.

Documentation: Maintain accurate project documentation, including project plans, meeting minutes, action items, and progress reports. Ensure project documentation adheres to organisational standards.

Quality Assurance: Collaborate with project teams to establish quality assurance processes, ensuring deliverables meet or exceed established standards and customer requirements.

Budget Monitoring: Assist in monitoring project budgets and expenses, ensuring compliance with allocated resources and identifying cost saving opportunities. Collaborate with procurement and vendor management teams to evaluate, select, and onboard vendors for project related tasks. Monitor vendor performance and adherence to contracts.

Identify areas for process improvement within the channel department's project management processes and implement best practices to enhance efficiency and effectiveness.

Stakeholder Engagement: Cultivate positive relationships with stakeholders, keeping them engaged and informed throughout the project lifecycle. Address stakeholder concerns and manage expectations.

Education:

• Certifications such as: PMP (Project Management Professional) or CAPM (Certified Associate in Project Management).
• Bachelor's degree in business administration, Information Technology, or a related field, will be advantageous.

Experience:

• Proven experience (typically 1 4 years) in project coordination or project management in an ISP and/or IT environment.
• Familiarity with project management methodologies and project management tools.
• Strong organisational and time management skills with an ability to prioritise tasks and manage multiple projects concurrently.
• Excellent communication and interpersonal skills to work effectively with cross functional teams and stakeholders.
• Analytical mindset with a proactive approach to problem solving.
• Knowledge of IT systems and processes will be advantageous.
• Medical Aid contribution (Discovery).
• Reduced Gap Cover Rates (Turnberry Premier).
• Retirement Annuity Contribution (Allan Gray).
• Medical Insurance (Momentum - Health4Me).
• Discounted Internet Connectivity.
• Access to an Employee Wellness Program (Lyra). Providing free 24/7/365 counselling for you and your family in your household, as well as other health and wellbeing resources, provided by registered professionals.
• A hybrid work environment that is linked to company policy (company policies may be adjusted as required to address market and other business demands over time).
• Exposure to latest industry technologies and standards.
• Lastly, a work environment that rivals the very best!