Business Development Manager
Job Description
LexisNexis Legal & Professional, part of RELX, serves customers in more than 150 countries with 11,800 employees worldwide. It is a global provider of information based analytics and decision tools for professional and business customers. The company is a long time leader in deploying AI and advanced technologies to the legal market, improving productivity and transforming the practice of law with ethical, generative AI solutions built from the best models available.
About the RoleWe are seeking a results oriented Key Account Manager with experience in software or technology solutions to grow and manage customer relationships. This role focuses on driving new business, expanding existing accounts, and supporting long term customer success across LexisNexis solutions.
Responsibilities- Achieve annual revenue targets through new business, upselling, and cross selling.
- Build and maintain strong, long term relationships with customers and key stakeholders.
- Identify, qualify, and progress sales opportunities through the full sales cycle.
- Develop and execute account and territory sales plans aligned with business objectives.
- Maintain an accurate and well managed sales pipeline using CRM tools.
- Forecast sales activity and report on progress regularly.
- Lead deal negotiations and collaborate with internal partners to close opportunities.
- Act as a trusted advisor by developing a strong understanding of products and customer needs.
- Respond to customer enquiries promptly and support issue resolution when needed.
- Use data and insights to continuously improve sales effectiveness and customer experience.
- Minimum of 5 years' experience in technology and software sales within a target driven environment.
- Proven track record of achieving sales targets and successfully executing sales strategies.
- Experience using AI enabled sales and productivity tools such as ChatGPT Enterprise, Salesforce, Gong, Seismic, or similar platforms.
- Strong consultative selling, relationship management, and customer engagement skills across face to face, virtual, and social selling channels.
- Excellent communication, presentation, interpersonal, and critical thinking skills.
- Ability to work effectively in a fast paced, evolving, and growth focused sales environment.
- Medical Aid
- Retirement Plan inclusive of Risk Benefits (Disability, Critical Illness, Life Cover & Funeral Cover)
- Modern family benefits, including adoption and surrogacy
- Study Leave
We are an equal opportunity employer. Qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
About This Role
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