TRAFFIC
Not Specified
Broker Services Team Lead - Short-Term Insurance
Discovery Limited
South African Rand . ZAR 300,000 - 400,000
Job Description
A leading insurance company in South Africa is looking for a Team Leader Broker Servicing to oversee a team responsible for broker and customer service relating to policies. Candidates should have at least 3 years in a broker servicing advisory role and 4 years of leadership experience in a call centre. The role involves managing performance, handling escalated queries, and ensuring team productivity through coaching and development. This position is part of a dynamic environment committed to making a positive impact.
About This Role
Career insights for Social and Community Service Managers positions
Salary Benchmark
R51,590/month
R32,429 to
R77,387/month
Source: WageIndicator ZAR data
Job Outlook
This career will grow rapidly in the next few years.
Key Skills for This Role
Service Orientation
Social Perceptiveness
Active Learning
Active Listening
Complex Problem Solving
Common Technologies
Corel WordPerfect Office X9
HCL Notes (formerly IBM Notes)
Microsoft Excel 365
Microsoft PowerPoint 365
CRM Systems (Various)
Claris FileMaker
Microsoft Access 365
HCPCS (Still in use, updated annually)
Job Overview
Date Posted
12 Mar 2026
Salary
South African Rand . ZAR
300,000 - 400,000
Location
Not Specified, South Africa
Social and Community Service Managers Insights
Median Salary (ZAR)
R51,590/month
Job Outlook
This career will grow rapidly in the next few years.