Brand Community Manager

Monthly Cost To Company (Market related)

Are you energetic, people-focused, and ready to be part of something dynamic? We're looking for a Community Manager to join our growing team and play a key role in connecting with our ambassador network while helping bring incredible campaigns to life.

This is more than just a job - it's an opportunity to work with some of the biggest global brands, learn about their established and upcoming products, and collaborate with them to execute exciting experiential marketing campaigns that create real impact.

As the main point of contact for our ambassadors, you'll build strong relationships, keep them motivated, and ensure campaigns run smoothly from start to finish. Your success will directly contribute to campaign results and future business growth.

• Recruiting and onboarding new ambassadors via our website and proactive outreach
• Managing campaign opt-ins and ambassador participation
• Conducting pre-delivery calls and emails
• Supporting ambassadors throughout campaigns and answering queries via phone/email
• Ensuring sampling campaigns are delivered successfully and targets are achieved
• Collecting feedback, photos, and campaign results insights
• Selecting and communicating with prize winners
• Uploading campaign content from email and social media channels

• Our network of ambassadors
• Senior Community Manager & internal team members
• Head of Operations (SA)
• UK Operations team & CEO
• Fulfilment team

• Confident and engaging communicator
• Goal-driven with a results mindset
• Positive, bubbly personality
• Strong multitasker who thrives in a busy environment
• Great attention to detail and always looking for improvements
• Quick learner with strong retention skills
• Comfortable using systems and digital tools
• Excellent written communication skills

• Work with leading household-name brands
• Be first to hear about exciting new product launches
• Gain hands-on experience in experiential marketing
• Join a vibrant, fast-moving, supportive team
• Play a real role in the success of major campaigns

Please note that only suitable candidates will be contacted.