TRAFFIC
Gauteng
Branch Customer Experience Specialist
RMB
Job Description
A leading financial institution is seeking a Customer Experience Advisor in Boksburg to provide exceptional service by welcoming customers and directing them to the appropriate support channels. You will play a crucial role in enhancing customer interactions and ensuring operational efficiency within the branch. Candidates with strong communication skills and a customer-centric approach will thrive in this role. Join a collaborative team focused on continuous improvement and service quality.
About This Role
Career insights for Customer Service Representatives positions
Salary Benchmark
R16,903/month
R12,178 to
R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening
Service Orientation
Speaking
Reading Comprehension
Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT
Salesforce Sales Cloud
Airtable
Microsoft Access 365
Oracle Database Cloud Service
Microsoft Dynamics 365
Oracle JD Edwards EnterpriseOne
Oracle PeopleSoft Cloud Manager
Customer Service Representatives Insights
Median Salary (ZAR)
R16,903/month
Job Outlook
This career will have large numbers of openings.