TRAFFIC
Gauteng
Branch Customer Experience Concierge
Wesbank
Job Description
A leading financial services provider in Roodepoort seeks a Customer Experience Advisor to enhance client interactions and manage the waiting experience in branches. Ideal candidates will have 1-3 years in customer service, strong communication skills, and a commitment to customer-centric support. This role emphasizes guiding customers through digital channels and self-service options, ensuring a warm and efficient experience. Join a collaborative team focused on service quality and continuous improvement.
About This Role
Career insights for Customer Service Representatives positions
Salary Benchmark
R16,903/month
R12,178 to
R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening
Service Orientation
Speaking
Reading Comprehension
Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT
Salesforce Sales Cloud
Airtable
Microsoft Access 365
Oracle Database Cloud Service
Microsoft Dynamics 365
Oracle JD Edwards EnterpriseOne
Oracle PeopleSoft Cloud Manager
Customer Service Representatives Insights
Median Salary (ZAR)
R16,903/month
Job Outlook
This career will have large numbers of openings.