TRAFFIC
Gauteng
Branch Customer Experience Concierge
Rmbwestport
Job Description
A leading financial institution in Roodepoort is seeking a Customer Experience Advisor to enhance customer journeys by engaging clients and directing them to the right banking channels. The ideal candidate should have a minimum of 1-3 years in a customer-facing role, preferably in banking or hospitality. You will ensure a warm and efficient service experience, skillfully managing customer interactions in line with service standards. A supportive team culture and opportunities for continuous learning await you.
About This Role
Career insights for Customer Service Representatives positions
Salary Benchmark
R16,903/month
R12,178 to
R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening
Service Orientation
Speaking
Reading Comprehension
Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT
Salesforce Sales Cloud
Airtable
Microsoft Access 365
Oracle Database Cloud Service
Microsoft Dynamics 365
Oracle JD Edwards EnterpriseOne
Oracle PeopleSoft Cloud Manager
Customer Service Representatives Insights
Median Salary (ZAR)
R16,903/month
Job Outlook
This career will have large numbers of openings.