TRAFFIC
Gauteng
Branch Customer Experience Concierge
RMB Nigeria Limited
Job Description
A financial services provider in Roodepoort is looking for a Customer Experience Advisor to enhance customer interactions. In this full-time role, you will welcome clients, understand their needs, and guide them to suitable banking channels. The ideal candidate will have a qualification at NQF5 or higher and 1-3 years of experience in customer service. This position offers opportunities for continuous learning and development within a supportive team culture.
About This Role
Career insights for Customer Service Representatives positions
Salary Benchmark
R16,903/month
R12,178 to
R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening
Service Orientation
Speaking
Reading Comprehension
Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT
Salesforce Sales Cloud
Airtable
Microsoft Access 365
Oracle Database Cloud Service
Microsoft Dynamics 365
Oracle JD Edwards EnterpriseOne
Oracle PeopleSoft Cloud Manager
Customer Service Representatives Insights
Median Salary (ZAR)
R16,903/month
Job Outlook
This career will have large numbers of openings.