TRAFFIC
Gauteng
Branch Customer Experience Concierge
FNB Namibia
Job Description
A leading financial institution in Roodepoort is looking for a Customer Experience Advisor. In this role, you will provide exceptional customer service by welcoming customers, understanding their needs, and directing them to appropriate banking channels. The ideal candidate will have 1-3 years of experience in a customer-facing role, strong communication skills, and a commitment to service excellence. This full-time position offers opportunities for continuous learning and a supportive team environment.
About This Role
Career insights for Customer Service Representatives positions
Salary Benchmark
R16,903/month
R12,178 to
R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening
Service Orientation
Speaking
Reading Comprehension
Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT
Salesforce Sales Cloud
Airtable
Microsoft Access 365
Oracle Database Cloud Service
Microsoft Dynamics 365
Oracle JD Edwards EnterpriseOne
Oracle PeopleSoft Cloud Manager
Customer Service Representatives Insights
Median Salary (ZAR)
R16,903/month
Job Outlook
This career will have large numbers of openings.