Billing & Operations Specialist

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Billing & Operations Specialist in South Africa.

This role plays a key part in ensuring accurate financial operations and smooth service-to-billing workflows within a service-based business environment. You will be responsible for managing end-to-end billing processes, maintaining financial accuracy, and supporting operational efficiency across field service activities. The position combines accounting, operations, and systems coordination, requiring close attention to detail and strong process discipline. You will work extensively with tools like QuickBooks and service management platforms to ensure invoicing, reconciliation, and reporting are executed without errors. This is a highly operational role where your work directly impacts cash flow visibility, financial integrity, and business efficiency. You will collaborate with field and operations teams to ensure alignment between delivered services and billed work. The environment is fast-paced, structured, and focused on continuous process improvement.

In this role, you will oversee billing accuracy, financial reconciliation, and operational support processes to ensure smooth and reliable financial workflows. You will act as a key point of control between service delivery systems and accounting records, ensuring all transactions are correctly captured and processed.

• Managing QuickBooks operations including reconciliations and month-end closing activities
• Generating, issuing, and tracking quotes and invoices using service management tools such as Skimmer or similar platforms
• Ensuring accurate synchronization of data between operational systems and accounting tools
• Handling accounts receivable processes, including follow-ups on overdue and failed payments
• Maintaining clean, accurate financial records and resolving discrepancies in billing or reporting
• Developing, documenting, and improving SOPs for billing and operational workflows
• Supporting general administrative and operational tasks across the business
• Collaborating with field and operations teams to ensure correct job costing and billing accuracy

You bring hands on experience in billing, accounting operations, and service-based business environments, along with strong technical proficiency in financial systems. You are detail-oriented, organized, and comfortable working independently in a remote setup.

• Proven experience working with QuickBooks, including reconciliation and month-end close processes
• Experience in field service industries such as pool maintenance, HVAC, plumbing, or similar sectors
• Familiarity with service management platforms like Skimmer, Jobber, or Housecall Pro
• Strong attention to detail with high accuracy in financial data handling and reporting
• Tech savvy mindset with the ability to quickly learn new tools and systems
• Experience in creating SOPs and improving operational or financial processes
• Strong communication and organizational skills
• Ability to work independently in a fast paced, remote environment

• Fully remote role with flexibility to work from anywhere
• Opportunity to work with international, service based business teams
• Exposure to operational finance, billing systems, and process optimization
• Career growth opportunities in operations, finance, and business systems roles
• Ongoing support and structured onboarding
• Tailored compensation aligned with experience and expectations

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