TRAFFIC
Gauteng
Bilingual ISP Support Agent - Spanish
Reflex Solutions
Job Description
A telecommunications firm is seeking an experienced ISP Support Agent in Johannesburg to address FTTH and FTTB customer issues. This role requires strong technical troubleshooting skills, proficiency in Spanish, and a commitment to excellent customer service. Responsibilities include managing outages, ensuring service availability, and collaborating with various teams. The ideal candidate will have a minimum of 4 years' experience in a call centre environment, handling both technical and customer inquiries. This position offers a dynamic work environment where you can contribute significantly to customer satisfaction.
About This Role
Career insights for Customer Service Representatives positions
Salary Benchmark
R16,903/month
R12,178 to
R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening
Service Orientation
Speaking
Reading Comprehension
Critical Thinking
Common Technologies
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Customer Service Representatives Insights
Median Salary (ZAR)
R16,903/month
Job Outlook
This career will have large numbers of openings.