Bilingual German-English Support Specialist (Remote, 6-Month Contract)

Crescendo.ai is seeking a Customer Support representative to assist clients in both English and German. This remote position in South Africa will appeal to those with over a year of experience in customer service who possess strong verbal skills in both languages. Responsibilities include handling customer inquiries, achieving KPIs, and providing an exceptional customer experience across various channels. A friendly demeanor and the ability to think critically are a must, along with familiarity with Zendesk. Competitive salary and professional development opportunities are offered.